Except for items designated as nonreturnable or as otherwise set forth below, State 48 Firearms will accept a return of an item for replacement (if a replacement item is available) or a refund of the purchase price, less the original shipping and handling costs and any applicable restocking fee, provided such return is made within 30 DAYS of the date of receipt of the purchased item.
Unless there is an item defect or a valid item performance issue, returned items must be resalable (no wear or usage), in original packaging, and with all paperwork, tags, parts, and accessories. If the item is not returned in resalable condition, State 48 Firearms may reject the return.
All returns MUST INCLUDE a completed Return Merchandise Form with the returned item for State 48 Firearms to process the request, issue a refund, or replace the item. The customer MUST contact Customer Service to obtain a Return Merchandise Authorization (RMA) number BEFORE returning any item.
If the customer fails to include a Return Merchandise Form with the returned item(s), or if the Return Merchandise Form is incomplete, State 48 Firearms will NOT process a refund or replacement for the item(s) and the items(s) will be returned to the customer.
All returned items must be received by State 48 Firearms prior to any replacement being shipped or refund being issued.
Refunds will be credited back to the same payment method used to make the original purchase. Credit in the form of a gift card will be issued if the original form of payment is not available.
Customers should carefully inspect all firearms prior to having the firearm transferred into the customer’s possession. Firearms (including lower receivers and frames) not manufactured by State 48 Firearms are not eligible for return after the FFL transfer. If a defect is discovered in any of these items after the FFL transfer, the customer should contact the manufacturer directly to submit a warranty claim.
The customer is solely responsible for any FFL transfer fees for any returned items (including, but not limited to, when the customer fails a background check). State 48 Firearms is not responsible for and shall not pay for, reimburse, or refund any FFL transfer fees.
State 48 Firearms carefully monitors returns and may take reasonable action, including limiting or refusing returns, to prevent fraud and abuse and to otherwise enforce these terms and conditions and all laws and regulations governing orders made on our website.
State 48 Firearms reserves the right to dispute any bank or credit card chargebacks. State 48 Firearms reserves the right to refuse all future orders placed by any customer that cancels an order via debit or credit card chargeback following shipment.
Each non-defective firearm, lower receiver, or frame permitted for return is subject to a $40.00 restocking fee, which shall be deducted from the refund amount. If two or more firearms or lower receivers purchased on a single order are returned, the total restocking fees shall be limited to $80.00.
There is no restocking fee where prohibited by law. The restocking fee will be taxed in select states.
All sales of the following items are FINAL and returns, refunds, or exchanges are NOT ACCEPTED:
If a defect is discovered in any of these items, the customer should contact the manufacturer directly to submit a warranty claim.
If the customer received any of these items that were shipped incorrectly, the customer can contact Customer Service for assistance.
If the purchased item(s) is defective or damaged upon receipt, or if the customer is not satisfied with a purchased item(s) and wishes to return it for a refund or replacement, the customer may return the item(s) to State 48 Firearms WITHIN 30 DAYS of the date of receipt of delivery of the purchased item.
All returns MUST INCLUDE a completed Return Merchandise Form with the returned item in order for State 48 Firearms to process the request, issue a refund, or replace the item. The Customer MUST call Customer Service to obtain a Return Merchandise Authorization (RMA) number BEFORE returning any item.
All returned items must be in the same condition as when they were shipped by State 48 Firearms and must be returned in original packaging. If the item is not returned in resalable condition, State 48 Firearms may assess a restocking fee.
If the customer fails to include a Return Merchandise Form with the returned item(s), or if the Return Merchandise Form is incomplete, State 48 Firearms will NOT process a refund or replacement for the item(s) and the package will be returned to the customer.
Customers who send in any State 48 Firearms manufactured product in for repair must also print and include a completed copy of the Return Merchandise Form.